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Privacy Policy

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Effective Date: September 23, 2026

This Privacy Policy describes how Empire Limousine USA ("we", "us", or "our") collects, uses, and shares personal information when you visit or use our website, services, or communicate with us.

Information We Collect

We may collect the following types of information:

  • Name
  • Email address
  • Phone number
  • Mailing address (if provided)

Mobile and SMS Information

  • Phone numbers provided for SMS communication
  • Mobile opt-in records
  • SMS consent information

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and usage data

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Communicate with you, including via SMS if you opt in
  • Respond to inquiries and customer support requests
  • Send service-related messages and updates
  • Improve our website and services
  • Comply with legal obligations

SMS Communications

If you provide your phone number and opt in to receive SMS messages:

  • You consent to receive SMS messages related to your inquiry or booking
  • Message frequency may vary
  • Message and data rates may apply
  • You may opt out at any time by replying STOP

Sharing of Information

We do not sell or rent personal information to third parties for marketing purposes.

Mobile opt-in, SMS consent, and phone numbers collected for SMS communications purposes will not be shared with any third party or affiliates for marketing purposes.

We may share information only in the following limited situations:

  • With service providers who help operate our website or services (for example, hosting providers or SMS delivery platforms) strictly for operational purposes
  • To comply with legal requirements, laws, or lawful requests
  • To protect our rights, property, or safety

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Withdraw consent for SMS communications at any time

To exercise your rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

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